Information We Receive

Florida Emergency Response may receive information when you call, email, or interact with this website. This may include your name, phone number, property address, service details, device information, and information needed to coordinate emergency restoration.

How Information Is Used

Information may be used to respond to requests, coordinate restoration services, document a loss, assist with insurance communication, improve website performance, prevent misuse, and meet legal obligations.

Service Network Sharing

Florida Emergency Response operates through a service network. Information may be shared with an available restoration provider, plumber, insurer, claims professional, technology provider, or other party needed to respond to the request. Information is limited to what is reasonably necessary for the task.

Website Data

The website may use standard analytics, security logs, cookies, and similar technologies. These tools help operate the site, understand general traffic, and protect against abuse. Browser settings may limit some cookies.

Data Retention and Security

Records may be kept for operational, insurance, legal, and accounting purposes. Reasonable safeguards are used, but no internet transmission or storage system can guarantee complete security.

Your Choices

You may ask questions about information associated with your request or ask for correction when appropriate. Legal and insurance records may need to be retained.

Contact

Questions about this policy may be directed to Florida Emergency Response at 4113 Neptune Rd, St. Cloud, FL 34769 or by calling +1 (888) 408-2165.

Policy Updates

This policy may change when services, technology, or legal requirements change. The current version will appear on this page.